Get help with Her Pilates.
Write to [email protected] and I answer within two working days.
Change your plan
Open You. Change how long you practise or where you practise, and I rebuild your classes. Tap Start my 28 days again to begin from day 1.
Make a move easier
Tap "Show me easier" during the move. If a move hurts, stop it and skip it. Your answers about pregnancy, a new baby or a sore back shape which moves I give you.
Hear your teacher
Open You and switch on Talk me through each move. Then turn your volume up. Switch on Play soft music in class if you want music under my voice.
Restore your purchase
Open You and tap Restore my purchase. Use the same Apple Account or Google account you bought with.
Cancel your subscription
On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions. Cancel at least 24 hours before your period ends.
Ask for a refund
Apple and Google handle refunds. Ask Apple at reportaproblem.apple.com, or Google from your Google Play order history.
Delete your data
Delete the app to remove your plan, your photos and your journal from your phone. To ask us to delete anything tied to your purchase, write to [email protected]. Read the privacy policy for the full list.